LINCOLN ROADSIDE ASSISTANCE
At Riverview Lincoln in Fredericton, New Brunswick, we offer Roadside Assistance and Lincoln Warranty. When you purchase a Lincoln vehicle from us, the car comes with warranties and the option for Roadside Assistance. Below we will be discussing how you can be eligible for Roadside Assistance and the three types of Roadside Assistance Lincoln offers. Contact us today about becoming a Lincoln Owner.
OVERVIEW OF THE LINCOLN ROADSIDE ASSISTANCE
Lincoln's roadside Assistance comes from three primary services, Emergency Lock-out Service, Coverage or warranty and Travel planning. Each Lincoln Roadside Assistance has been created to help ensure peace of mind and convenience no matter where you travel with 24 hours and 365 days a year service.
ELIGIBILITY
Lincolns Roadside Assistance program is separate from the New Vehicle Limited Warranty; being eligible starts from the original warranty start date and can last the vehicle's life for the original owner. Any subsequent owners receive powertrain warranty coverage concurrent with 110,000 kilometres or six years. Any Roadside services will be provided to the driver of the registered Lincoln vehicle.
EMERGENCY LOOK-OUT SERVICE
When your ignition key is either broken, lost or accidentally locked inside your vehicle, emergency lock-out service is when your ignition key is broken. Lincoln Roadside Assistance will come and help. If unavoidable circumstances require you to use an independent lock-out service, we may reimburse you up to $100.00.
REIMBURSEMENT
Should your Lincoln become disabled due to Collison or mechanical breakdown? At the same time, you are more than 160 kilometres from your residence; we may reimburse you up to $1000 in total for the following reasonable emergency expense (When Not covered by insurance):
- Local lodging and Meals
- Covered Expenses
- Vehicle Rentals from Bonafide Renal agencies (excluding gas expense)
- Commercial transportation to your vehicle disablement up to three days total or the time at which it takes your vehicle to be repaired.
TRAVEL PLANNING
We can help make the most of your next road trip. Call Lincolns travel Planning Centre, and we will provide detailed information on the most time-saving routes to your destination. This no-charge service includes easy-to-follow maps and highlighted travel planners specific to your route and destination, driving information and other valuable materials to make your trip easier. Please allow Lincoln up to two weeks for delivery of Travel Planning.
HOW TO SUBMIT A CLAIM
You must file a claim no more than twenty days after the occurrence to receive a tow service and emergency road reimbursement or an emergency travel expense reimbursement.
Please fill out the Claim Form and send it to the address below.
Complete the Customer Claim Form by including all original receipts and details of the event. The form will facilitate prompt handing and reimbursement of your claim. Contact your Lincoln Special Adviser.
ROADSIDE ASSISTANCE - FREQUENTLY ASKED QUESTIONS
WHAT IS COVERED?
- Roadside Assistance will Cover.
- Jumpstarting your vehicle.
- Mount Your spare tire if you have a flat tire.
- Unlock your vehicle if you are locked out (Not including the cost of replacing your vehicles keys)
- Tow your vehicle to the nearest Lincoln or Ford dealership.
If you need to use a service other than Lincoln Roadside Assistance, we may reimburse you up to a maximum of $100.00 per disablement.
New Owners and owners of 2014 and earlier Model Year vehicles.
CONTACT US
Contact us at Riverview Lincoln in Fredericton, New Brunswick, to learn more about Lincoln Roadside Assistance and Warranty. We carry a large selection of new Lincoln inventory available At Riverview Lincoln.